Conducting Win/Loss Analysis

Willem Maas is the Founder and President of Growth Velocity Inc., a rigorous, tech-enabled Win/Loss Analysis consultancy for complex sales. He’s led…

Handling Feature Requests

Rob Zambito is the Founder & CEO of Success Scaled Consulting, a CS firm that helps early-stage SaaS companies turn CS into a revenue expansion fu…

Hiring Customer Success Managers

Maranda Dziekonski is currently Chief Customer Officer at Swiftly, and has previously led customer success and support teams at Lending Club and Hello…